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1. Digital Products (eBooks, Tools, Templates)
- All digital sales are final.
- No refunds for downloads once delivered.
- If technical issues occur, a fresh copy will be sent.
2. Services (Consultation, Advisory)
- Cancellations allowed if requested within 24 hours of booking.
- Missed sessions without notice are non-refundable.
- Rescheduling possible with at least 24 hours notice.
3. Exceptions
- Duplicate payments will be fully refunded.
- Approved refunds processed within 7–10 business days.
Frequently Asked Questions
Q1. Do you offer refunds for digital products?
No. All digital product sales (eBooks, templates, tools) are final and non-refundable. If you face a technical issue, we will resend the product.
Q2. What is your cancellation policy for consultations?
Consultations can be cancelled within 24 hours of booking. Missed sessions without notice are non-refundable.
Q3. How do you handle duplicate or erroneous payments?
If a duplicate payment occurs, we will issue a full refund to the original payment method.
Q4. How long do refunds take to process?
Approved refunds are usually processed within 7–10 business days.